Last updated: 2026-08-07
This Privacy Policy explains how AVIOR processes personal information across its websites, applications, booking infrastructure, payments, support and related services. AVIOR is operated by Amylia Aviation Technology Inc. or the AVIOR entity identified at checkout.
This Privacy Policy applies to personal information processed through AVIOR websites, applications, mini-programs, user portals, Provider portals, enterprise portals, APIs, booking infrastructure, payments, support, security and related services.
It may apply to visitors, registered users, pilots, trainees, instructors, Provider personnel, airline or enterprise users, payers, representatives, support contacts and other identifiable individuals involved in AVIOR transactions.
AVIOR may process account details, contact information, profile information, booking requests, pilot or training information, company details, communications, support records and documents you choose or are required to provide.
AVIOR may process booking amount, currency, payment status, masked payment details, billing information where required, processor transaction identifiers, refunds, credits, invoices, receipts, chargeback status and reconciliation records.
AVIOR may process cancellation reasons, timestamps, Provider responses, refund eligibility, refund amounts, correspondence, supporting evidence and dispute records.
AVIOR may process device, browser, network, log, authentication, fraud-prevention, security and diagnostic information reasonably necessary to operate and protect the Platform.
Personal information may be used to create accounts, search services, facilitate bookings, confirm eligibility, process transactions, communicate with users and Providers, and provide customer support.
Information may be used to authenticate users, prevent fraud, protect accounts, investigate suspicious activity, maintain logs, enforce rules and respond to security incidents.
AVIOR may process information to comply with lawful requests, tax and accounting duties, payment rules, privacy obligations, aviation-related documentation requirements and other applicable legal obligations.
AVIOR may use permitted analytics and aggregated information to understand service performance, improve booking flows, detect errors and develop platform functionality.
AVIOR may send transactional messages necessary for bookings, payments, security, support and service changes. Marketing communications will be handled in accordance with applicable consent and unsubscribe requirements.
Where AVIOR uses AI or automated tools for search, matching, scheduling, fraud detection, support or analytics, material production uses should be documented and operated with appropriate human oversight and legal review where required.
AVIOR may share booking and participant information with the Provider where reasonably necessary to deliver the requested service, verify prerequisites, manage safety, billing or support.
AVIOR may use payment processors, cloud and hosting providers, communications vendors, analytics services, identity or fraud-prevention providers, professional advisers and other vendors subject to appropriate legal and security controls.
Where a third party independently determines how it processes information, that third party's own privacy policy and legal responsibilities may apply.
Because AVIOR may connect users, airlines and Providers in different countries, personal information may be processed or accessed across borders. AVIOR will apply required transfer safeguards and jurisdiction-specific measures where applicable.
AVIOR retains personal information only for as long as reasonably necessary for the relevant purpose, legal obligations, transaction records, disputes, security or legitimate business needs, subject to applicable law.
When information is no longer required, AVIOR may delete, securely destroy, anonymize or de-identify it in accordance with applicable retention and security procedures.
Depending on applicable law, individuals may have rights to request access to personal information and correction of inaccurate information.
Where provided by law, individuals may request deletion, restriction or cessation of certain processing, subject to lawful exceptions such as transaction, legal, security and dispute records.
Where processing relies on consent, individuals may withdraw consent prospectively, subject to legal and operational consequences and any processing permitted on another lawful basis.
Users may opt out of non-essential marketing communications using the unsubscribe method provided, while continuing to receive necessary transactional or security messages.
Privacy requests and complaints should be submitted through the official privacy or support contact identified on the Platform. AVIOR may verify identity before responding.
Where the Platform or a service involves minors and applicable law requires parent, guardian or other authorized consent, AVIOR and the relevant Provider will apply additional age-appropriate safeguards. This Policy does not independently set aviation training age limits.
| Category | Main Purpose | Typical Recipient | | :---- | :---- | :---- | | Account & contact | Create accounts, support, communications | AVIOR; relevant vendors | | Booking & training | Booking, eligibility, service delivery | AVIOR; Provider; airline where applicable | | Payment & transaction | Payment, refund, accounting, fraud prevention | Payment processor; AVIOR | | Refund & disputes | Resolve cancellations, chargebacks and complaints | AVIOR; Provider; payment network as necessary | | Device & security | Authentication, security, diagnostics | AVIOR; security/cloud vendors | | Enterprise roster | Corporate booking, approvals and reporting | AVIOR; authorized enterprise admins; Provider |
AVIOR should collect and share only the information reasonably necessary for the relevant service, legal, security or operational purpose.
Sensitive information should be collected only where necessary and legally permitted, with enhanced safeguards appropriate to the context.
Questions about this policy, or requests concerning your personal information, can be sent to privacy@flyavior.com.